Ask your business a question.
Ollie is a framework for building AI that understands how your business actually runs. It maps your organisation into an ontology, connects to every system you already pay for, and gives your leadership team a co-pilot that knows the current state of all of it.
Why is net revenue retention down in EMEA this quarter?
EMEA net revenue retention is 94%, down from 108% last quarter. Almost all of the gap sits in three accounts:
- Two renewals slipped past quarter end and are still unsigned — both owned by the same account team.
- One account downgraded from Enterprise after a nine-day outage in March. It has 14 open tickets, all on the same product line.
- Expansion held flat, so nothing offset the churn. It normally covers about half of it.
You don't have a data problem.
You have the systems. You have the dashboards. You probably have a data team. And you still can't ask a straight question and get a straight answer, because every one of those systems stores records — not the relationships between them. The answer exists. It's just spread across six tools and four people who each hold one piece of it.
Ollie learns the shape of your business.
Before Ollie answers anything, it builds a model of how your organisation is actually put together — the entities you operate on, and how they connect. That ontology is what turns scattered API responses into a picture someone can reason over.
An ontology of your business
Accounts, contracts, regions, products, people, incidents, invoices — defined once, with the relationships between them made explicit. Your language, your structure, not a generic schema.
Every system with an API
CRM, ERP, finance, support, HR, observability, data warehouse, internal services. If it exposes an API, Ollie binds it to the graph and keeps reading from it.
Real-time state awareness
The graph reflects what is true right now, not what was true when a report was last refreshed. Ollie traverses it to reach an answer — and shows you the path it took.
Highlighted: the path Ollie walked to answer the EMEA question above — Region → Account → Contract → Renewal. Entities and edges are defined during onboarding and stay bound to the live systems behind them.
Ollie sits where the decisions are made.
Most business AI is pointed at tasks. Ollie is pointed at the questions a leadership team actually asks — the ones that cut across functions and normally take a week of chasing.
“What changed this week that I should know about?”
Ollie watches the graph continuously and surfaces the movements that matter — a slipped renewal, a key hire resigning, a customer whose support volume tripled — instead of waiting to be asked.
“Which contracts are up in the next 90 days, and which are at risk?”
Contract terms from the ERP, usage from the product, sentiment from support tickets and the account team's own notes — resolved into one list, with the reasoning attached to each name.
“Where is the bottleneck between order and delivery right now?”
Because the ontology spans systems, Ollie can follow a single order across sales, fulfilment and logistics and point at the step where time is actually being lost.
“Why did pipeline conversion drop in the north region?”
Not a chart. An explanation: which stage, which segment, what changed, and what else moved at the same time — with the underlying records one click away.
“What breaks if we sunset this product line?”
Ollie traverses the graph outward from the product — contracts that reference it, revenue attached to them, teams that support it, customers who depend on it — and gives you the blast radius before the decision, not after.
Point it inward. Or point it outward.
The same framework, the same graph, the same understanding of your business — serving your team or serving your customers. What changes is who is allowed to see what.
Ollie for your team
Drop Ollie into the places your people already work. He answers with the full picture, respects the permissions your identity provider already enforces, and never makes anyone open a BI tool to find out what happened.
- Slack and Teams. Ask in a channel or a DM. Ollie replies in thread with the working shown.
- Briefings. A standing summary before the board meeting, the ops review, the Monday stand-up.
- Alerts that mean something. Triggered by conditions in the graph, not thresholds on a single metric.
- Role-aware answers. A regional lead and the CFO ask the same question and each get what they're cleared to see.
Ollie for your customers
The same graph context makes a customer-facing agent that knows the actual state of an account — not one that reads a help-centre article back to someone who already read it.
- Support that resolves. Ollie can see the order, the invoice, the incident and the entitlement, so it answers instead of escalating.
- In your product. Embedded and themed, behind your own authentication.
- Hard tenant isolation. A customer only ever traverses the part of the graph that belongs to them.
- Clean handover. When a human takes over, they get the full context rather than a transcript.
Switch on what you need.
Pay for that.
Ollie is built as modules on a common core. You start with the ontology and the systems that matter most, and add capability when there's a reason to. We bill for what's switched on — not for seats you're not using.
The graph itself. Entity definitions, relationships, versioning, and the reasoning layer that traverses it.
Bindings to your systems. Prebuilt for the common ones, generated for anything else that exposes an API.
The leadership surface. Conversation, briefings, watch conditions, and Slack or Teams delivery.
Outward-facing deployment with tenant isolation, branding, embedding and human handover.
Write access. Ollie stops reporting and starts doing — with approvals, limits and a reversible audit trail.
Access policy tied to your IdP, PII handling, retention rules, and a full record of every question and answer.
License the core plus the modules you switch on. Scales with what you're using, not with headcount.
- Ontology core and reasoning layer
- Modules added or removed as you go
- Connector count sized to your estate
- Version updates and security patches
- Runs in your cloud or ours
Our team builds on the same modular framework to deliver the specific thing your business needs.
- Ontology design workshops with your team
- Integration into your existing systems
- Custom surfaces, workflows and actions
- Fixed scope, not an open-ended retainer
- Handover so your team can extend it
Ollie reads your whole business. So the boundaries matter.
A system that understands everything is only useful if you can prove who it answers to. Ollie deploys inside a perimeter you control, inherits the access rules you already run, and keeps a record of every question asked and every source used to answer it.
Talk to us about securityWe're working with a small group of businesses first.
Ollie is in private beta and launching soon. We're onboarding a limited number of companies while we build out their ontologies alongside them. If mapping your business sounds like something you want done properly, that's the group to be in.
Give your business
somewhere to think.
Tell us what you run on and what you keep having to chase. We'll show you what your business looks like as a graph — and what Ollie could answer once it is one.
hello@ollie.chat